Frequently Asked Questions

Here are some frequently asked questions about our recovery programs and services. If you don’t find an answer to your question below, please feel free to contact us at susan@nextsteprecovery.com or call (828) 350.9960.

1. Is NSR of Asheville a treatment center?

No. NSR is not a treatment center.

We provide structured a transitional living program for men that includes relapse prevention, adventure therapy, and life skills training. We also offer alcohol and drug treatment programs and for those who need extra support in early recovery.

Our supportive partners at Next Step Recovery provides an optional intensive outpatient program (IOP) for our residents. They provide extra clinical support for individuals with complicated addictions histories, multiple relapses or little experience in recovery.

Our program is staffed with trained and licensed addictions professionals and live-in house managers who are actively working their own 12-step program of recovery. Learn More.

2. Will my son see a counselor every week?

Our recovery program is highly structured and includes case management and mandatory daily meetings that hold people accountable for their actions which, in and of itself, is a therapeutic intervention. Our staff includes a licensed professional addictions counselor, certified substance abuse counselors, and 12-step peer supports.

We have an open-door policy and qualified staff on-site 24 hours a day to ensure program residents can ask for help in an organic way.

3. Does NSR provide meals?

No, NSR does not provide daily meals. We do provide Tuesday night pizza and we augment the pantries with food bought from the local food bank – in general, we get whatever is available and split it between the resident homes.

4. Can my son have a car at NSR of Asheville?

Yes. We do not have a particular rule that says one can’t have a vehicle. Our recommendation is to wait until after the first 30 days, but it is entirely a family decision. We provides transportation to meetings every night except Tuesdays (in-house meeting) and job search Mon., Tues., and Wed. We also provide transportation to Wal-Mart every Wednesday and Saturday.

Residents must have a valid drivers license and insurance – all copies must be submitted to the office for proof.

5. Can my son have a cell phone and computer?

Yes, however, we strongly suggest and encourage new phone numbers and if using an old phone, erasing all contacts or erasing the old phone.

6. How much money should my son have each week?

NSR of Asheville recommends no more than $100 a week. Newcomers are requested to keep cash locked in the office and hand in receipts for each cash purchase. This helps with accountability, but also with Life Skills class on Money Management.

7. How can I get money to my son?

The fastest way is to go to our home page and click, “Make A Payment.” Once there, you can put cash onto his cash account via CashBox and we will manage the rest.

8. Can my son come home for a visit?

After 30 days, residents are eligible for an overnight pass or home-visit. Residents must meet all requirements before granted a home visit or overnight pass. Please check the House Contract for more information.

9. Can I visit my son at NSR of Asheville?

Yes. We ask all parents to visit on weekends whenever possible in lieu of coming to visit during the week when there are mandatory meetings and job searches.

10. Does NSR of Asheville provide jobs to residents?

We do not provide jobs, but we do have one staff member whose main job is to help new residents find employment. NSR of Asheville takes residents out to locate these jobs and for interviews Monday-Thursday.

11. What should my son bring with him upon admission?

We always encourage people to bring their own bedding in order to feel comfortable while here. If folks need help with bedding, please let us know in advance. We also ask that residents bring their own towels and personal hygiene products. Space is limited – bring things that will make your stay comfortable including interviewing attire.

Bedding (twin size)/pillow
Towels/personal hygiene
Work boots (if needed)
Hiking boots (needed for Sunday Adventures)
3 forms of identification
If medication is needed, please bring at least a 30 day supply
Please do not bring mouth wash (or any products containing alcohol)
Please do not bring clothing advertising beer or drugs
Clothing for suitable weather, plus hangers
Computers and cell phones are permitted

12. Are there financing options for families seeking this program?

We accept cash, check, and credit cards (Visa, MasterCard, Discover, American Express). We do not accept Medicaid or Medicare at this time.

If you need financing help, our preferred partner is eFinancing Solutions. Get started now to see if you are prequalified.

What They Say About Us

"Before coming to NSR of Asheville, my life was in tatters. I felt defeated. The first day I arrived and was swinging. I was so angry. I was lost, hurt, and confused. I was living in paralyzing fear; yet, this place, these people, accepted me... They have shown me that a new life is possible. The staff here helps me grow into a better man every day... I owe the person I am today to NSR of Asheville's guidance."

J.C., Beloved Client

"NSR of Asheville is a safe place with people I not only consider a great staff, but also have come to love as family. They treated me with love, compassion, and respect. They helped me see things I couldn't; helped me grow as a person and changed my perspective on many topics. The people at NSR of Asheville will forever hold a special place in my heart."

B.D., Beloved Resident

“This is the longest I have ever been clean and NSR of Asheville is the reason for that. It has provided me with a safe place to begin my recovery”

T.A., Beloved Resident

"I am so grateful for NSR of Asheville and all the staff members. This is definitely the place I needed to come after I got out of treatment. Here I got connected to the recovery community in Asheville and made some good friends here at the houses. They have not only taught me what I need to do to stay clean but I have learned so many life lessons while I was here. I will stay in contact with them because this place has given me my life back and for that I am so grateful!"

Z.A., Beloved Resident

"NSR of Asheville was exactly what I needed in the early stages of my recovery! I spent so many years of my life hiding behind a bottle, and I couldn’t take it anymore! Susan and her staff helped me to get back on my feet and start the process moving on and loving life without the use of alcohol or drugs. After my 3 months here, I chose to stay in Asheville and continue to work on my self, with their guidance. I couldn’t imagine my life today if I was still stuck in my old ways, Thank you NSR of Asheville!"

Z.B., Beloved Client

"You may have to leave family, friends and your old life behind as you start recovery. NSR of Asheville provides not only a home for you to start over, it gives you a spiritual cleansing. From the staff to my housemates, They has brought a new meaning to recovery. If you let them work with you, you'll find more than a recovery house, you'll find yourself again."

M.R.K., Beloved Resident

My son completed 3 months of sober living at NSR of Asheville, surrounded by kind, caring and compassionate staff, with all the skill sets required of true professionals to guide and assist him in living a productive, healthy , sober and happy life. He flourished and started to smile and enjoy life again during those three months. He now is starting to build a career for himself and is enjoying the normal things in life that had been missing for so many years. As a family we have been blessed to have been connected with NSR of Asheville. Thank you.

K.W., Family Member

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Start Your Recovery Adventure Today

Recovery is the Real Adventure. Embrace the journey with other young men on the same path. Lean on NSR of Asheville as your support network while you work toward sustainable sobriety. You don’t have to make the climb back to a life of meaning by yourself, but you do have to start. Take the next step toward your future today.